Set up the check-in tablet and QR rail

The front desk has two ways to check people in: members scan a class QR code and tap their own name, or we check anyone in from the check-in rail. Here is how to set up both.

  1. Pick a tablet. Use any tablet with a web browser at the front desk. Stand it where members can reach it so they can check themselves in, and keep the browser open on the class check-in screen.
  2. Open a class check-in screen. Every class has its own public check-in page at a /checkin web address. Open that page on the tablet for the class that is on now.
  3. Show the class QR code. Each class has its own QR code on the instructor view, shown while the check-in window is open. Display it on the tablet or by the door so members can scan straight to that class's check-in page.
  4. Let members check themselves in. On the check-in screen a member taps their name in the roster. Check-in only works inside the window, which opens a set number of minutes before the class and closes once it ends.
  5. Open the check-in rail. For staff-driven check-in, open the check-in rail from the app. Scan a member card or search a name to pull up that member's plan, credits, and today's classes.
  6. Check in or book a walk-in. Tap Check in for a booked member, or Book and check in to add a walk-in and check them in together. Today's appointments show here too, with a Mark arrived button for each.
  7. Watch the register update. Every check-in flips the booking to checked in and updates the class register straight away, so we always know who is in the room.

Good to know

  • The check-in screen turns away early scans and ended classes on purpose. If a status looks wrong, the instructor can correct it on their end.
  • If a card scans but is not one of our members, the rail flags it, so search by name instead.
← All docs